GCO Support Associate

Informace o pracovním místě

Join our Global Candidate Operations (GCO) team in Prague as a Support Associate, where you’ll play a key role in supporting the recruitment process for warehouse operations in Germany. This is a great opportunity for someone detail-oriented, proactive, and passionate about helping candidates through their recruitment and onboarding journey.

Key Responsibilities:

- Manage candidate communications and interview scheduling throughout the recruitment process
- Handle candidate inquiries via phone, email, and chat
- Process and track cases using our internal service management system
- Provide accurate and timely information following standard procedures
- Support candidates during onboarding and ensure a smooth experience
- Maintain accurate records and conduct quality checks
- Contribute to process improvements and documentation updates

- English proficiency (B2/C1)
- German (minimum B1) — other European languages such as Czech, Polish, or Spanish are an advantage
- Excellent written and verbal communication skills
- Strong attention to detail and organizational skills
- Ability to work independently as well as in a team
- Professional handling of confidential information
- Adaptable and comfortable in a fast-paced environment
- Basic problem-solving mindset

- Fixed-term contract – 6 months
- Competitive salary
- Supportive team and friendly work environment
- Meal allowance (meal vouchers or card)
- Experience with recruitment in a multinational company
- Opportunities for professional growth