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ITALIAN SPEAKING AGENT ON HELPDESK-flexible working hours

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Cortex is a team of people who know and love customer service. Each of us is devoted to what is close to him. We work in a friendly, informal atmosphere and support each other not only in achieving results. And we enjoy working here.

We are looking currently for a colleague for the position of Customer Service Agent for Inbound (incoming calls) with Italian language. Join the world leading shoe retailer Communication Center team!

What will be your responsibilities?
• Providing excellent service to the customers via email and telephone
• Promptly respond to telephone and e-mail inquiries from customers
• Providing the appropriate solution based on customer needs
• Cooperation within the team
• Work through a rotation working mode (opening hours from 09:00 to 19:00/Monday-Friday)

• Italian language as a native speaker is a must (communication with native speaker customers)
• Second language - English or Czech on communication level (communication with team)
• Excellent communication skills, focus on customer
• Basic Microsoft PC skills
• Be able to work efficiently within a team
• Active approach regarding the work and reliablity

• Salary evaluation up to CZK 180 Kč/hour
• After training, possibility of occasional work from home
• Employment contract - part time job (DPP, DPČ, IČO), later on the possibility of a regular contract/full employment (HPP)
• Friendly Workplace Environment
• Large and modern office building near public transport (underground, tram, buses)
• Interesting program of employee benefits


If you are interested in this role, do not hesitate to send us your structured professional CV and short cover letter in English or Czech.


Mzda:150 - 180 Kč/hod.
Počet míst:2
Vhodné i pro:Absolventi, OSVČ, OZP, Práce vhodná i pro uprchlíky z Ukrajiny

Lokalita:Praha 9
ID inzerátu: 4202975     Vloženo: 29.07.2022
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