Back office with Italian part-time

Informace o pracovním místě

General responsibilities are to handle customer requests for repair and other requests from customers all over EMEA region in Customer Support Non-Technical department. This includes but is not limited to repair order processing, maintain an accurate on-line record of all issues and provide a single point of contact and partner concern for all problems. Collaborate with other specialists, departments or management as vital to problem solving. We are looking for a skillful person who can work 20 hours/per week. • Provide support to all customer service related activities in a responsible and professional manner • Responsible for inputting all communications (i.e. fax, e-mail, and voice messages) into the call management system. • Reconcile any faxes, e-mails, etc. received from Customers daily and build price quotes and replacement unit processing for Customer when applicable • Follow up on all outstanding issues within appropriate timeframe.

• Intellectual curiosity with a strong desire to learn and grow • Fluent English is a must, and Italian B2/C1 • Strong interpersonal skills and ability to collaborate as part of a team • Proficient in Microsoft Office (especially Excel and Word)

Benefits • International well-known company with opportunities to advance both horizontally and vertically, continuous training and development (through external and internal courses) • Flexible work schedule • Competitive salary and target driven bonuses • Meal contribution 75 CZK/day • Multisport card for reduced price • Volunteering and Charity programs • Fruit days • Modern offices in Vlněna with dynamic and multicultural working environment and many others... We are Zebra Technologies. We build today, so we can create tomorrow. Zebra is an international equal opportunity US employer, established for 50 years, committed to a diverse and expansive work environment! The diversity of our people and their ideas powers our inventiveness. We sell innovative technology solutions within barcode and product identification - RFID, barcode scanners, printers, data analytics and software. We employ over 7,000 people across 100 locations in 50 countries. ​ Our solutions are used by international companies and numerous hospitals all over the world! ​Zebra in Brno was awarded as a TOP employer of the year 2018 in Jihomoravsky kraj and also ABSL Diamonds Awards 2019 for innovations and 2020 for Employer Branding & People Engagement. Send us your CV in English. Be part of Zebra family.

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