Informace o pracovním místě
As a Brand Representative, you will be one of the most important persons in our company. You will be in close touch with the client and guide him across the brand.
If you love luxury and fashion, here is your chance to develop a career within one of the most famous brands in the world!
Our Brand Representative’s daily challenge is to satisfy clients with requests regarding: after flight claims, loyalty programs, booking of flight tickets, B2B activities, social media, and related subjects.
Your main responsibilities will be:
- Provide the best client experience over the phone & through written media
- Deliver TOP quality service for VIP clients
- Advise clients across the Brand and all product categories
- Engage with clients to develop long-term relationships
- Perform as a team-player
- Advanced level of English and German language (C1 at least)
- Interest in working in a fast-paced, team-oriented environment
- Knowledge of IT tools
- Willingness to go "the extra mile"
- Professionalism, accuracy, punctuality, responsibility
- Previous experience in the Luxury Retail/Hospitality industry or customer service is an advantage
- Be able to start as soon as possible
- Relocation package – accommodation for the first month
- Modern working environment, easily accessible from all three metro lines
- Discounted flight tickets
- Cafeteria individual benefits systém
- Meal vouchers
- Private medical assistance for you and your family
- 23 paid days off
- No night shifts
- Multicultural team of people from the whole world
- Extensive and paid training on our products and procedures
- Refreshments on workplace
- Permanent contract