Informace o pracovním místě
DESCRIPTION
Are you an English speaker looking for a new opportunity? Customer Care Agents are currently needed for an international IT company in Brno.
In this position, you will:
- Provide technical support for clients (in English)
-Resolve various issues and troubleshoot technical problems
- Cooperation with technical departments on advanced issues
- Providing customer training
- Providing detailed information regarding products and services in a professional manner
- No sales activities are required, and no weekend work.
REQUIREMENTS
- Fluency in English languge is a must (with a minimum requirement of B2)
- A good level of technical knowledge (which will be supplemented through company training)
OTHER INFORMATION
Benefits:
- Company contribution to pension fund or lifestyle purchases (e.g. gym/wellness)
- Meal vouchers and other discounts
- Annual performance bonus
- Sickness compensation plan
- Private medical program
- Company risk & life Insurance policy
- 5 weeks of of holidays
- Tech lab training environment
- On-site parking
- Relocation support available
Send us your CV in English and Czech if you have one.
For more related job opportunities visit www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition
Reference number: 16-28-307967/FB
